Frequently Asked Questions

Hooters is very active in sports marketing and local promotions so you've probably seen our logo plastered on something in your community. If you would like to present a marketing, advertising or sponsorship proposal please send us a written request at Hooters of America, Inc., attn: Marketing, 1815 The Exchange, Atlanta, GA 30339. Hooters does not respond to verbal requests, so make sure your proposal is in writing. Due to the hundreds of contacts we receive each week we cannot respond to all of them, but rest assured if your proposal is a good one we'll be in touch.

We have a long tradition of giving back to the communities we live and work in, and enjoy sponsoring charity events. Please contact the general manager of the Hooters in your city to discuss involvement. The best time to see a manager is from 3-4 p.m. Monday - Thursday.

Hooters Girls spice up any event and they are available if the event meets our criteria and can be scheduled in advance. Hooters Girls make appearances at charity fundraisers, sales meetings, conventions, festivals, etc. Contact the general manager of your nearest Hooters for details. The best time to see a manager is from 3-4 p.m. Monday - Thursday.

The home page of this site has a list of current promotions. However, not all locations will be listed. Since we became this giant corporation-type thing we have restaurants all over the world and we can't list everything going on. Calling your local Hooters is the best way to get an up-to-date list. You may obtain a Hooters restaurant's phone number on this site's locator.

Due to many factors affecting a restaurant's construction we cannot accurately identify opening dates so we don't make promises we can't keep. We add new locations to our store locator so you can easily check to see if a Hooters restaurant opened recently near you.

Building a restaurant and getting permits and licenses is a tough job. Taking a page from a bureaucrat's book, we cannot confirm or deny if we are coming to your city until the restaurant is well underway. By then you'll know it's a Hooters. Please note: no one at our Hooters Hotline will be able to answer this question, so please save yourself time by not asking them.

If you have a bunch of money and have multi-restaurant operational experience the answer may be yes. We provide specific details on the "Franchising" page of this site under the About section.

We'll sell you just about anything we have, except stock. At this time there are no plans to take the company public. If the yacht and private jet payments get too big the owners may think about raising a little moolah by going public, but don't bank on it. Why mess with a good thing?

Click "Locations" and magically you'll be able to get addresses and phone numbers for every Hooters restaurant.

At Hooters we make our food fresh for you and are constantly adding new items to our menu. You can find the most current version of our nutritional information here, and there's also a link at the bottom of this page. 

Because the menu is always changing and we frequently improve items by using new ingredients it is impossible to provide a complete list. For your safety please avoid any foods which may typically contain allergens that would affect your condition. 

The only way you can guarantee Hooters branded items are authentic is to purchase them at a Hooters restaurant or online from HootersGear.com. Many people offer gift cards, coupons and wing party cards on Ebay and other auction sites, but they may not be legitimate items. We would hate to see you spend your hard earned money on a gift card or other offer online and have it turn out to be worthless so we do not recommend you purchase Hooters branded products through auction sites.

Yes! Head over to our Gift Cards page to buy securely online. 

If you have Hooters merchandise that doesn't fit or is defective you may return it to the place you purchased it for exchange. If you purchased it online through this site you can go to HootersGear.com and get specific instructions by clicking "Contact Us".

You betcha. Hooters wings, buffalo shrimp, sandwiches and salads are great for to-go orders and big events. Contact your nearest Hooters restaurant for details and pricing.

The Hooters Girl is every bit as special and coveted to us as she is to you. As a result, the Hooters Girl uniform is only available to actively employed Hooters Girls. We are very protective of our girls and our brand. We do, however, offer the classic Hooters Girl orange shorts. We also sell a ribbed tank top and the lycra tank top just like our girls wear. Name tags, pouches, and panty hose are not available to the public. For these and other items please go to HootersGear.com.

You may obtain more information about the Hooters grocery store line of food products by visiting www.originalhooters.com. The six geniuses that started this thing in the first place sell these products directly.

There is a tremendous amount of information about Hooters under the "Company" tab of the www.hooters.com home page. Included in this section is the "About Hooters" media statement. Through the years, we've been asked lots of questions and we used that experience to compile this statement. If you have a question chances are it is answered in these pages.

Only if you promise there really is film in the camera. All requests to visit restaurants must be approved through Hooters of America Public Relations. Media personnel are not permitted to go in the kitchen area and may not film/photograph in the restrooms (this should be self-explanatory). For approval, contact Hooters Public Relations at [email protected]

Hooters makes every attempt to accommodate requests for media interviews; whether by phone, in-studio or on-site at one of our many Hooters locations. For all media inquiries and requests, please email the Hooters public relations team at [email protected]. Make sure to visit our newsroom often to learn more about the latest campaigns and happenings at Hooters!

Email General Questions and/or comments about Hooters Gear to [email protected] or submit your question on the contact page, here: https://shop.hooters.com/pages/contact-us.

Please refer to our size chart below to determine the best size for you.

We accept the following credit cards as payment for orders on HootersGear.com: Visa, American Express, MasterCard and Discover.

Your purchases are backed by our 90-day Satisfaction Guarantee. If the merchandise you ordered does not meet your expectations, we will gladly exchange it or accept the return for a refund or credit within 90 days from the day you receive your order. Our friendly Customer Service Department is available at 866.920.2623 between the hours of 8:00 a.m. and 5:00 p.m. CT. Return information is printed on the back of the packing slip that accompanies your order.

In–stock merchandise will be processed and shipped shortly after the order is received. Unless otherwise specified, all orders will be shipped within 48 hours, via the shipping method you have selected.

We use a proprietary, freight-on-the-fly quoting system that brings you real-time costs for shipping costs based precisely on what has been ordered.

This system computes the weights and measurements of the products selected and combines that information with the ship-to postal zone of the package(s) to deliver precise shipping costs for ground shipping as well as expedited delivery.

The available shipping methods will display during the check-out process so that it's easy to compare rates and select the option that's the most appropriate to your needs. Simply click on the preferred method/price and complete the remainder of the check-out process.

If you would like a printout of your receipt, click on the My Account button on the top navigation. Under My Orders you will click on the Order History link to view your past orders. Click on the specific order for which you want a receipt and print this screen.

All delivery orders include a set $2 service fee for the order. You may not see the $2 fee itemized in your check at this time, however please note that it is included in the total bill amount.

HootClub Rewards is our Hooters loyalty program. It gives you opportunities to get exclusive offers and earn rewards for your loyalty. It also keeps you updated on upcoming Hooters events and promotions. And best of all, it fits in your pocket with our HootClub Rewards App, available to download for FREE on the iOS App Store and the Google Play Store. Please check with your local restaurant if they participate in our loyalty program at this time. You can find more info and FAQ's on our loyalty program HERE. 

Don’t worry, we’ve kept this pretty simple. You just scan your receipt or enter the receipt code into the App, and HootClub Rewards does the rest. To redeem your rewards, just show your Hooters Girl the 7-digit code on your phone at checkout. Easy peasy.

To get credit for your purchase, you just need to enter the code or scan the receipt into the HootClub Rewards App within 30 days of your visit. If you want to hold onto those receipts for your scrapbook or frame them to hang in your garage, we completely understand. But it is not required, since the app will show you a complete transaction history. 

HootClub Rewards is growing fast. We currently have over half of our stores participating. The best way to find out if your store's on the list is to ask a Hooters Girl! Or, you can download the App and double check any location's eligibility in the Locations tab of the app. 

The more you come to Hooters, the more points you earn. The points earn you rewards. When you sign up, we give you a free appetizer, and then you'll earn another free appetizer after every 8 qualifying visits to participating Hooters! Once you reach Orange status, you'll earn $10 off your next visit for every 8 qualifying visits of subtotal $12 or more. 

Bumping up your HootClub Rewards status is easy. Everyone starts out at the Bronze level, but the more you visit, the higher up the ladder you climb, first to Silver, then Gold and, ultimately, Orange. 

Keeping tabs on your rewards and offers is both easy and automatic. You can monitor your earnings from the "Rewards" tab of the HootClub Rewards App.

Offers are valid up until the posted expiration date. These vary by offer, but are usually valid for 14 days so see the reward disclaimer for additional details.

You betcha. Your privacy is as important to us as your loyalty. Check out the Privacy Policy for the full rundown. 

Having trouble with HootClub Rewards? Got some questions about your account? Shoot us an email at [email protected]. We're here for you. 

If you didn't see a topic above that answers your question, please contact us.