Chief Executive Officer
As a Fortune 500 chief executive officer (CEO), Terry brings more than 20 years of experience leading public and private companies in the hospitality, retail and consumer packaged goods industries. Prior to joining HOA in October of 2011, Terry was president and CEO of The Pantry, where he led more than 1,650 Kangaroo Express convenience stores in 13 states. Prior to the Pantry, Terry spent more than 20 years at Coca-Cola Enterprises (CCE). As president of CCE North America, he directed all sales, marketing, finance, operations, manufacturing, distribution, supply chain and human resources. Terry received his undergraduate degree from the University of Southern California.
Chief Legal Officer and General Counsel
Bringing extensive experience in the restaurant industry, Claudia oversees all legal matters for Hooters including litigation management and franchise law compliance. Prior to joining HOA in November 2011 she served as general counsel and chief administrative officer for Huddle House, Inc., a diner concept based in Atlanta. Prior to specializing in the restaurant industry, Ms. Levitas worked for five years in a private-practice law firm in Washington, D.C. after graduating with a law degree from George Washington University.
Chief Information Officer
A proud Clemson University graduate, Chris Duncan began his career with Hooters of America in 1994 as manager of special programs in the marketing department for Hooters. After 18 months of managing their NASCAR program and starting up the Hooters Pro Golf Tour, he moved into operations where he learned the inner workings of running restaurants. A little over a year after building a foundation in operations, Chris took over the helm of the information services group. Within six months of rebuilding the group, Hooters had rolled out an Enterprise Point of Sale system, eliminating all manual sales reporting and payroll. Over the following 10 years, Chris would lead his company in rolling out two major Point of Sale systems and continued automation both at the store level and at corporate headquarters.
Chief Human Resources Officer
Terri brings more than 20 years of Human Resources experience to the HOA family. A true HR professional, she has consistently demonstrated the ability to align HR Objectives with the need of the business. Her expertise in Organizational Development, Comp & Benefits, Succession Planning, Talent Acquisition, Strategic Planning and Employee Relations will bring tremendous value to HOA and the Hooters System. Terri brings extensive experience in customer facing industries to the role, including leadership positions at Ideal Image, Outback Steakhouse, The Melting Pot, and Hess Corporation. Terri is a Summa Cum Laude graduate of West Virginia University where she earned a Master of Science degree in Human Resources/Industrial Relations.
Chief Operations Officer
Jim has a proven track record in the restaurant industry as an expert operator, most recently serving as chief operating officer at Friendly’s Ice Cream, LLC, where implemented systems and processes that significantly improved the guest experience. He previously spent five years at Church’s Chicken where he also served as COO. Jim first gained experience in the restaurant industry at Pizza Hut where he spent 28 years in a variety of operational capacities including product commercialization before being named divisional vice president of operations, a role in which he oversaw the operations of more than 600 locations.